Lower your Dispatch and Inspection Costs
TReX Service Fleet is a complete enterprise suite of applications for companies involved in the service industry generally and the Installation, Service, Testing and Certification of Fire and Life Safety systems.
Customers initiate online service requests review their latest inspections; check the calendar for upcoming installation and inspection schedules.
TReX Enterprise Management for Field Technician-Dispatch and Management Solutions
Use the TReX Service Fleet graphical scheduler to determine technician availability and make service assignments. At a glance determine where each technician is everyday.
Automatically Generate Inspection Work Tickets
Use the auto work ticket generation application to evaluate all of your service contract requirements and create the required inspection work tickets for any user defined period of time. Create "soft schedules" and pro-forma views of the preliminary schedule. Use the Dispatch and Tech Schedule Sheet to successfully balance the workload and plan the dispatch of the work tickets in the most geographically economical manner. Each eligible maintenance inspection ticket is evaluated for the following conditions; credit worthiness of the customer, existence of any unpaid or overdue invoices, open work tickets for the same site and customer along with a review to insure that the prior inspection reports are completed along with any unresolved issues from the previous inpection. Work Remaining approvals which are pending are also recognized and managed by the Auto Work Ticket generation application.
Remote Reporting of Inspection Results
Make your choice of virtually any handheld, PDA, tablet PC or cell phone with data capabilities and you are ready to collect and report inspection requirements and results. Significant savings can be achieved by adopting this methodology. In addition you can drastically reduce transposition errors introduced by handwritten and then manually entered inspection results.
Technician Tools and Asset Management
TReX Service includes both labor and asset applications which allow you to store records for all of the tools required on the job as well as any other company owned assets. These assets can then be assigned to employees so that you know instantly which company assets are possessed by which employees.